Free
$0
Free forever
For small teams getting started with support.
Free foreverNo expiration or trial required
Select Free Plan- 2 team members
- 50 new tickets/month
- Email-to-ticket and customer history
- Basic assignments and reports
ProfessionalPopular choice
$29.95
per company / month
For growing technical support teams.
$300/year · Save $59.4030-day free trial · No credit card required
Select 30-Day Free Trial- Up to 5 team members
- Unlimited tickets*
- Technician assignments and reports
- CSV export and saved answers
Branded Business
$49.95
per company / month
Your company identity across the support experience.
$550/year · Save $49.4030-day free trial · No credit card required
Select 30-Day Free Trial- Up to 15 team members
- Unlimited tickets and customers*
- Expanded attachment storage
- Custom domain and white-label
Enterprise
$149.95
per company / month
Expanded capacity for larger support operations.
$1,500/year · Save $299.4030-day free trial · No credit card required
Select 30-Day Free Trial- 16–50 team members
- Unlimited tickets and customers*
- 50 GB file storage
- Priority email support and onboarding
Compare all four plans
| Included features | Free | Professional | Branded Business | Enterprise |
|---|---|---|---|---|
| Included team members | 2 | 5 | 15 | 16–50 |
| Monthly company price | $0 | $29.95 | $49.95 | $149.95 |
| Annual company price | $0 | $300 | $550 | $1,500 |
| 30-day free trial | Not needed | Yes | Yes | Yes |
| New tickets per month | 50 | Unlimited* | Unlimited* | Unlimited* |
| Customer records | Unlimited | Unlimited | Unlimited | Unlimited |
| Email-to-ticket | Included | Included | Included | Included |
| Ticket attachments | Included | Included | Included | Included |
| Technician assignment | Basic | Full | Full | Full |
| Saved answers | Up to 10 | Unlimited | Unlimited | Unlimited |
| Reporting and CSV | Basic / no CSV | Full / CSV | Full / CSV | Full / CSV |
| Company branding | SA branding | Company logo | Full branding | Full branding |
| Custom login domain | — | — | See availability note | See availability note |
| Attachment storage | 250 MB | 5 GB | 20 GB | 50 GB |
| Priority support / onboarding | — | — | — | See availability note |
Commercial plans under preparation: Published prices and capacities are the proposed subscription structure, not active self-service billing. Trials, seat limits, storage quotas, and plan upgrades are not yet enforced by the application. The selection buttons currently open an email inquiry and do not automatically activate accounts or trials. *Unlimited ticket counts are subject to fair-use safeguards. Custom domain, full white-label controls, priority support and onboarding require further implementation or validation. Prices USD before applicable tax.
Frequently asked questions
Is the Free plan really free forever?
Yes. It has no trial expiration. The intended Free plan includes two team members and up to 50 new tickets monthly.
Which plans have a trial?
Professional, Branded Business and Enterprise each have a proposed 30-day free trial, without a credit card. Trial activation is not live yet; the selection buttons open an email inquiry.
Are prices per technician?
No. They're per company, with two, five, fifteen or up to fifty team members included depending on the plan.
What happens after a paid trial?
Planned behavior: choose monthly or annual billing, or continue on Free with existing records preserved, subject to the Free plan's new usage limits.
Can businesses have more than 50 technicians?
Contact us to discuss a custom arrangement. Enterprise is currently scoped for teams of 16 to 50.
When can I subscribe?
The platform is operational, but automated billing and trial enrollment are not yet available. Contact us for availability.